Yuneec customer service is bye bye, as in no longer available to service their product/s. Sent a claim update request through their portal & only received the canned notice that they received the request, crickets after that.
For the backstory;
Sent a warranty claim out in September, initially went to KAV, thank God it got routed to Vertigo drones before KAV went into receivership (Sorry for ANYONE that lost any equipment left w/ them). Item lingered at Vertigo for months, only to be told that the item under warranty is no longer serviceable, due to the fact it has been "discontinued" and there are no parts available...Welcome to obsolescence, thanks to DJI (ugh!) All this has been going on since September of last year! Kudos to Vertigo drones for sending my repair item back w/o charging postage for the return. A small consolation for waiting...& waiting...