So I recently went to shoot a client segment and thought everything went pretty okay during the shoot except that I did notice some odd jerks here and there during the shoot when reviewing the camera feed on the monitor.
When coming back and checking the entire days shoot on my laptop, I saw that pretty much all shots were unusable because of camera jitter/rolling shutter disturbance or something. I powered up my TH Plus on the table to check what could be wrong and within 5 secs of startup I heard that aweful noise that other members on here have described.
The entire gimbal and camera was shaking uncontrollable and only when pointing the camera at 45 degrees down or lower the noise/shake would stop. When brought back to level it starting "humming" and shaking again. I then took some short videos and sent an email to Yuneec Support Germany hoping for some kind of response, maybe an RMA number or something but they have just asked me to downgrade the firmware and report back. That of course didnt do anything and when I checked for firmware I saw the new latest release available and thought "what the ****, let me try". Not until it had finished did I realize that I once more had bricked my setup completely and there is no way in **** that I can rebind the controller and drone via all the various "magic tricks" in the book. The camera connects within seconds on the 5.8ghz but I have absolutely no control or connection on the 2.4ghz band for control.
So basicly I am back at square one as I was back in February but now also with a defective gimbal that ruins all my work
I have a very important demo on Search and Rescue with an EU group called LOST on April 9th and I can only see two options now:
1: Buy another TH Plus to get back on the horse ASAP, risk of getting another "doofy" sample and try to RMA this current one if possible.
2: Write off the entire setup and go to the "dark side" and choose a well-known competitor brand and just pray they havent f*cked their software too before I need to do the demo.
I have been a solid spokesman for the Yuneec Hex platform since 2016 when talking to other people in the business and new pilots starting up but I am really rethinking whether to stick to them or not after this serious issue on my rather newly bought TH Plus platform.
Any thoughts or ideas are very welcome because I am really in a "Debby Downer"-mood right now........
When coming back and checking the entire days shoot on my laptop, I saw that pretty much all shots were unusable because of camera jitter/rolling shutter disturbance or something. I powered up my TH Plus on the table to check what could be wrong and within 5 secs of startup I heard that aweful noise that other members on here have described.
The entire gimbal and camera was shaking uncontrollable and only when pointing the camera at 45 degrees down or lower the noise/shake would stop. When brought back to level it starting "humming" and shaking again. I then took some short videos and sent an email to Yuneec Support Germany hoping for some kind of response, maybe an RMA number or something but they have just asked me to downgrade the firmware and report back. That of course didnt do anything and when I checked for firmware I saw the new latest release available and thought "what the ****, let me try". Not until it had finished did I realize that I once more had bricked my setup completely and there is no way in **** that I can rebind the controller and drone via all the various "magic tricks" in the book. The camera connects within seconds on the 5.8ghz but I have absolutely no control or connection on the 2.4ghz band for control.
So basicly I am back at square one as I was back in February but now also with a defective gimbal that ruins all my work
I have a very important demo on Search and Rescue with an EU group called LOST on April 9th and I can only see two options now:
1: Buy another TH Plus to get back on the horse ASAP, risk of getting another "doofy" sample and try to RMA this current one if possible.
2: Write off the entire setup and go to the "dark side" and choose a well-known competitor brand and just pray they havent f*cked their software too before I need to do the demo.
I have been a solid spokesman for the Yuneec Hex platform since 2016 when talking to other people in the business and new pilots starting up but I am really rethinking whether to stick to them or not after this serious issue on my rather newly bought TH Plus platform.
Any thoughts or ideas are very welcome because I am really in a "Debby Downer"-mood right now........
Couldnt get it to install, just exited and it wasnt until I recorded the screen using my phone that I could replay the screen warning and see what caused the exit 
