@rdonson I was thinking about "the record" a little more and I think there are two categories that things fall under, as you mention; there are those things we Know Yuneec is going to lack - the Known unknowns so to speak - like a horrible manual, no info on whether we should or shouldn't update and so on. Then we have the ones that I think that are worse and potentially more dangerous - the Unknown - unknowns. I can't help but remember reading this forum for two months before joining and seeing all the fly aways being talked about and bricking and so much more. It was enough that I did not buy until after the November (I think it was) 2016 Firmware update. I feel like I am about two thirds of the way across a field of land mines and my metal detector has been silent so far.If by track record you mean the lack of some features expected by Yuneec pilots, a comprehensive manual and a set of good videos covering getting started and making the most of the aircraft and camera then I agree fully.
And in the interest of clarity, I did not intend to minimize the contributions of all those you have mentioned... I mentioned Ty specifically on the excellent video tutorials he has put together...Along with the other forum members owing a Plus willing to contribute. Thus far Ty, Michael, Steve, Arruntus, and Oliver are leaders of that group though.
Pat, my internal 'yikes!' keep happening from a number of your posts on this topic. The yikes are a result of me not having done as much homework on Yuneec as I should have before purchasing the H+. I had mistakenly assumed that the H+ was a product that Yuneec would use to compete against the likes of DJI Phantom 4 Pro, P5P, etc (i.e. their external competition). I was naive in not realizing that they might hobble the H+ if it cannibalized some of the sales of their commercial market products. If they actually do hobble the H+ features to protect sales of their other products, they are in for a swift spin in the toilet bowl.Only two ways to get a Chinese company’s attention, but the first won’t work without the last. Their Facebook page and low sales volume.
I’m just a little concerned the latter is going to be the case the moment DJI releases their 1” sensor Mavic with swappable lenses. At that moment there will be 3 other new and smaller platforms at lower prices with more functionality, and it’s likely the Mavic camera will be better. The Plus will be up against a cost/portability/benefit/service/advertising equation. Parrot is coming on strong with their service and firmware upgrades, Autel is already good with service, DJI is improving but still a ways to go. Forget Walkera.
Yuneec needs to get after it with a firmware update.