Only two ways to get a Chinese company’s attention, but the first won’t work without the last. Their Facebook page and low sales volume.
I’m just a little concerned the latter is going to be the case the moment DJI releases their 1” sensor Mavic with swappable lenses. At that moment there will be 3 other new and smaller platforms at lower prices with more functionality, and it’s likely the Mavic camera will be better. The Plus will be up against a cost/portability/benefit/service/advertising equation. Parrot is coming on strong with their service and firmware upgrades, Autel is already good with service, DJI is improving but still a ways to go. Forget Walkera.
Yuneec needs to get after it with a firmware update.
Pat, my internal 'yikes!' keep happening from a number of your posts on this topic. The yikes are a result of me not having done as much homework on Yuneec as I should have before purchasing the H+. I had mistakenly assumed that the H+ was a product that Yuneec would use to compete against the likes of DJI Phantom 4 Pro, P5P, etc (i.e. their external competition). I was naive in not realizing that they might hobble the H+ if it cannibalized some of the sales of their commercial market products. If they actually do hobble the H+ features to protect sales of their other products, they are in for a swift spin in the toilet bowl.
Don't get me wrong, I like my H+ and for my level of need, it will work just fine (except for travel portability). Do I want programmable way points that don't require me to fly the CCC route first? Sure. Do I presently need them? No.
The two features of the H+ that swayed me to go ahead and purchase the H+, knowing a DJI Mavic 2 was coming soon, was the 360 degree gimbaled camera and its low noise level. If the Mavic 2 1" system can yaw and fly as smoothly as the H+ flys with gimbal-pans, that feature is mitigated. If DJI can do something about making quieter UAVs, there goes #2. My assumption was that in general (as a hobbyist) I would be satisfied with the results of any decent 1" 4K camera. So, let's assume that the Mavic 2 Pro 1" comes out at a price similar to the H+, if I were purchasing what would I chose? I, along with the majority of consumers would probably go with the Mavic 2 because of the portability and the robust communication system between transmitter and UAV. For me, I just added support to your fear of low sales volume.
As I said before, I'll fly VLOS but I want a robust communication system. Maybe the 4Hawks antenna will solve this issue on the H+, maybe not (BTW, the antenna is scheduled for Aug 2 delivery from Poland) but how many buyers of the H+ will want to buy additional hardware to solve the issue when the competitor doesn't have the problem? In addition, I'm not looking forward to hauling the H+ to Bonaire in the Fall, given the other items that need to be taken there. In fact I may just leave it in Oregon. If I find I really can not survive on Bonaire without a UAV, I'll wait for the dust to settle and will likely go DJI, given what I now know.
In the meantime, I'm having a blast flying the P-51 Mustang on the RealFlight 8 simulator on a 4K, 27" monitor.