Help

newhplususer · Apr 6, 2019

Hi all,

I am new to the drone world, and have recently (well 6 months ago) bought a Yuneec Typhoon H Plus. I have had nothing but trouble.

I have not ever been able to update the firmware, all I get is update failed. I then had trouble with an error message on the charger. This went on for months, and I put it in the cupboard. I have recently gotten it out and strangely I can charge again. My current issues include, not being able to upgrade firmware and receiving a message update has failed, and now the camera will not acknowledge the SD card, nor will the gimble turn or move when I have controlled it to do so on the controller.

I am losing hope and am ready to throw the **** thing out. Please, any advice will be appreciated. I have had barely 3 flights out of it, as I want it to be 100 percent working before proper use.

DCH · Apr 6, 2019

Your Plus should still be under warranty. Have you called Yuneec Customer Service? When I was having trouble with my new H480, they were very helpful at identifying my problem and getting me on the right track. The call is free, and if they are busy you have the option to have them call you back, so you don't spend the day on hold.

newhplususer · Apr 8, 2019

Thanks, I will see if I can find an Australian number for this

Eagle's Eye Video · Apr 8, 2019

Contact the Australian distributor, who is on this board... @Haydn

Haydn · Apr 9, 2019

Call me on 0410584575
I don't think you bought it through me or my import channel but am happy to try and help the best I can.

biltno · Apr 9, 2019

It’s fantastic how people get helped on this forum!!

biltno · Apr 9, 2019

newhplususer said:
Hi all,

I am new to the drone world, and have recently (well 6 months ago) bought a Yuneec Typhoon H Plus. I have had nothing but trouble.

I have not ever been able to update the firmware, all I get is update failed. I then had trouble with an error message on the charger. This went on for months, and I put it in the cupboard. I have recently gotten it out and strangely I can charge again. My current issues include, not being able to upgrade firmware and receiving a message update has failed, and now the camera will not acknowledge the SD card, nor will the gimble turn or move when I have controlled it to do so on the controller.

I am losing hope and am ready to throw the **** thing out. Please, any advice will be appreciated. I have had barely 3 flights out of it, as I want it to be 100 percent working before proper use.

Let us know how you make out