Problem with US software on Leica camera and H3 drone

[WTFDproject]

Hi.
1. I copied the file to the card from h-elsner, extracted these files to the card, the update started but it rebooted until I unplugged it after about 30 minutes. After switching it back on it is like this in the photo. Does this mean that both files (camera and drone) are now correct ie EU?
2) I have another problem with the camera because there is still no up and down camera adjustment, when I switch the left switch the camera goes up but the slider does not work.
3.The last problem is the arms are very hot (marked on the pictures) just hot from the back and a little less when I touch to the front.
Please advise what can be done in these cases.

Does this mean that both files (camera and drone) are now correct ie EU?
Camera and drone, yes. Gimbal, probably not. That's sounds like what all the rebooting was about. Gimbal versions are not normally much to worry about, unless there is a gimbal problem. And, of course, you have a gimbal problem.

2) I have another problem with the camera.....
Please respond to post #18 above.

3.The last problem is the arms are very hot (marked on the pictures)
30 minutes is a very long time to run one of these cameras without a fan or without the propellers in flight. However, a damaged gimbal board or a gimbal board trying to fight a camera issue can also get hot. You actually said the arms. There is nothing in the arms except ribbons. If they are carrying enough current to heat the arms, they should have failed by now. Check the vertical arm to see if that is where the heat is coming from.
How long does the rear arm are take to get hot after starting from a fully cooled down condition?

 

[polskipilot]

I am sending pics of the card 1.Before inserting into the camera 2.After removing from the camera. The camera arms are so hot they are just steaming and this is regardless if now during the software change or before.
The slider works normally in RC Monitor, as I wrote earlier when I toggle the left switch the camera goes all the way up.

 

[WTFDproject]

I am sending pics of the card 1.Before inserting into the camera 2.After removing from the camera. The camera arms are so hot they are just steaming and this is regardless if now during the software change or before.
The slider works normally in RC Monitor, as I wrote earlier when I toggle the left switch the camera goes all the way up.

2.After removing from the camera.
The files after the update confirm the drone and camera updated correctly. The gimbal file is ambiguous. The behavior of the camera during update suggests the gimbal did not update.

The camera arms are so hot they are just steaming
The arms getting hot is not something I have seen. Please clarify these points:
a.) Are the arm bends the ONLY area abnormally hot?
b.) Is the roll motor hot?
c.) Is the rear arm hot?

this is regardless if now during the software change or before.
This post, and your original post both seem to imply the camera was overheating prior to ever installing any firmware. To clarify:
a.) Was the camera overheating when on the original EU firmware?
b.) Was the original overheating limited to the same area as now?
c,) Was the gimbal pitch issue present before the first firmware update to US firmware?

From an earlier post:
I have 2 LEICA cameras but only one has a picture and the other when connecting to the camera it says "NO SSIDs found".
a.) Please clarify if the camera with "NO SSIDs found" is the camera with the overheating issue.

 

[WTFDproject]

a.) Does the camera hang level and flat when not powered on?
b.) Are there any modifications to the camera?
c.) Has the camera ever been in a crash?
d.) Has the rear camera shell cover been replaced?

 

[WTFDproject]

Also feel the black cover over the rear arm and the antenna ball to see if either are getting hot. I have been focused on the gimbal issue. But there is also the Wifi issue.
Possibly there will be a common cause, but eventually both will need to be addressed.

 

[polskipilot]

Here are the answers to the questions raised (for now, we will leave the 2nd camera for a later time and just deal with the 1 with the overheating problem.
The drone has never had an accident of any kind, neither has the camera. The problem occurred before installing a different software (US) because being in repair at FIRST DRONE in France they said that changing the software might help but unfortunately it didn't help anything.

After about 3 minutes the arms on the side are hot and the back is hotter, as if the rear motor of the camera is damaged.
After about 6 minutes the side arms are hot and the rear arm is hot - photo (apart from the antenna)
Does this mean that the rear motor needs to be replaced because it is faulty?

Translated with DeepL.com (free version)

 

[WTFDproject]

Here are the answers to the questions raised (for now, we will leave the 2nd camera for a later time and just deal with the 1 with the overheating problem.
The drone has never had an accident of any kind, neither has the camera. The problem occurred before installing a different software (US) because being in repair at FIRST DRONE in France they said that changing the software might help but unfortunately it didn't help anything.

After about 3 minutes the arms on the side are hot and the back is hotter, as if the rear motor of the camera is damaged.
After about 6 minutes the side arms are hot and the rear arm is hot - photo (apart from the antenna)
Does this mean that the rear motor needs to be replaced because it is faulty?

Translated with DeepL.com (free version)

Does this mean that the rear motor needs to be replaced because it is faulty?
There are other possibilities.
An important question was whether or not the camera stays flat and level when mounted but NOT powered on.
A.) If the camera has a tendency to lean sideways in either direction, the roll motor has to fight that tendency.
If the camera tends to pitch either forward or backwards, the pitch has to fight that tendency.
In either case, the gimbal board gets hotter than normal in the rear arm, in almost the same area as the roll motor.
B.) If the WiFi module is overheating, it can make the rear arm and roll motor hot also. Does the Camera send a normal picture?

 

[polskipilot]

The camera has a normal image and this is what it looks like when it is off (photo).

 

[WTFDproject]

The image position does not cause immediate concern for the roll motor, unless the position seems to be dictated by a "spring" force. The pitch position is more likely an issue.
Does the gimbal return to that position if you point it straight and level and then release it? If it returns, does it lightly drift to that position, snap sharply to that position, or any other rate you could describe?

 

[polskipilot]

When pointed straight ahead, it quickly and abruptly returns to the position in the picture

 

[WTFDproject]

In general, it's called a "pitch spring". It is caused by any single or combination of several alignment issues related to the horizontal arms or to the internal camera frame/axle. The overheating is most likely coming from the gimbal board fighting the "spring-like" effect(s) of the misalignment.
I know the problem seems simple. But trust me, the resolution is difficult. The arms will need to be straightened. When a camera is hit hard enough to bend the arms, there often is also bending of the roll motor shaft or the rear vertical arm.
These drawings are an attempt to illustrate some of the misalignments of just the hub plates of the horizontal arms. The actual horizontal arms, the vertical arm, the roll motor shaft, as well as the internal camera frame (which serves as the camera pitch axle) also have to be considered.
The misalignments are normally much too slight to see without measuring tools. These drawings are greatly exaggerated.

The repair will probably involve removing and reinstalling the main ribbons. This work is best done in a shop with either the right tools to straighten the bent part (or parts), or they have replacement parts. It is best if they have experience dealing with the ribbons.

 

[polskipilot]

Thank you for the explanation very comprehensive, I will see what I can fix and let you know and then we will deal with this other camera.