Mine did the same thing out of the box, and when I landed and did a slightly elevated bump on landing, they have worked flawless since ! I would maybe fire it all up without props on and hold it up in the air, while having someone hit the raise landing gear switch and give it a little help/bump. I believe the gear that raises it may just be stuck from a shipping bump around! It might save you a send back, like mine?The retracts won't go up. When I hit the switch the left one tries to move up but seems stuck....the right one dosent move.
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