i purchased a refurbished h from them also . it was a steal at $399. could not find any evidence that it was used or damange. The only problem was in the packaging, it showed a s16+ with three antennas and a spare one but only had the two antenna verision. other than that the bird was perfect and had a new battery .
was very pleased. i buy a lot of refurbished stuff, most of the time it’s returns becuse it’s not what someone wanted or a minor problem that was fixed.
I’ve been in the electronics industry since 1975 and can you about infant mortality with electronic devices , they usually fail with the the first 30 days or last a life time . I ran a factory service dept for 11 years and the majority of my customers preferred the rebuilt parts i provided over new stock .