Same thing here but I also ordered some tools and a battery on this same order so I am out the drone, my tools and no repair. That was on October 12 , 2024.. No returned calls, no emails, no disposition on my estimate etc., I made 20+calls, emails and one way communications with that annoying "chat bot". I am out over $1,000 bucks because I just bought the drone, plus did some repair part purchases and umpteen hours of technical study and hardware work before I sent it in for repair. Now that I see others have had the same issue, I'm pretty angry and am planning a trip to the Sacramento area next week March (I live in Fresno) to retrieve my stuff and get reimbursed for my unfilled order. I am a licensed Private Investigator so I will be able to find the principals behind this business. (S Bay Pilot) If you want to send me a text message I will check on your stuff for you while I am there. My phone is (559) 288-1598.
I was coming here to say the exact same thing; looking to see if anybody else had an issue. I got a label from John last year. The drone was delivered on Dec. 10. He was quick to respond and take my money for a label, but I haven’t heard from him after multiple attempts. I work for a company that Is going to force me to file a police report soon. Don’t want to do that. Anyone that has direct communication with him, please put a bug in his ear.
