Eric, it looks okay for auto setting. In manual you can set the iso and shutter speeds to compensate for the light conditions, and get rid of some of the fuzziness and make it a little sharper.about as good as it gets in auto. You did state it was shot in raw(dng) correct? Then it will need post editing. But if shooting in just auto(not dng) jpeg, try the different Gorgeous, Natural settings, depending on lighting they do offer differences
On my 22 inch HD computer monitor the photo looks soft on the right side of the frame. On my 55 inch 4K Samsung TV it looks way out of focus.
Either send it again, or adjust it yourself, or even buy a better lens. Mine is a tad bit off too, but I am living with it and correcting what I can in post production. Sorry for this, but at least your not alone!
I have seen it when swapping lenses on a GoPro. I had a GoPro Hero 3+ Black and with the stock lens the image looked good. When I went with a 5.4MM lens which narrowed the field of view,the GoPro exhibited a rather severe out of focus area along the right side and vertical length of the frame. I had to put the stock lens back on the GoPro to make it usable again. I could have torn the GoPro down to expose the CMOS sensor board and attempt to realign the M-mount,but did not want to go to the lengths that realignment would require.
