A Q500 4K was purchased for me to learn how to fly one. Long story short, the drone was purchased from Best Buy and I've had nothing but problems with this drone. 1) the fuse was blown in the charger 2) the camera will not sync, I've tried all the do this do that and nothing works. When I try it has a password on the camera and I cannot find a password on the box or in the instruction booklet. 3) the controller is an ST12...and it cannot find the drone, the remote and drone will not hook up. I went to the select drone, Q500 4K, tried the tilt drone forward trick and nothing. The two will not talk to each other. When going to "bind" it shows the camera but nothing on the other side. I've tried to do this inside on the table and outside in the yard nothing will work. Any ideas? or am I over thinking this and just not seeing it on here? Or is it a lemon and I should take it back to Best Buy?