Hello,
I was hoping someone could help me out, I bought a Q500 4K from Amazon , I received it and it looks like it was a return, Styrofoam pieces were broken off and missing in side , the safety tape around the camera was torn and stuck to styrofoam. I returned it and ordered another one, well #2 arrives and the first thing I notice on the back of the box right above the UPC code someone took a knife and cut something out, I do not know what or if something is above that UPC code? I opened the box besides it being dusty on the outside, well the four thin round pieces of cardboard that slide ontop of the motors that say remove me 3 out of the 4 were not on the motor , find it hard they fell off being its a hard molded styrofoam that is snug and hold this in place. Also the gimble safety tape is torn .
I was hoping someone could help me out, I bought a Q500 4K from Amazon , I received it and it looks like it was a return, Styrofoam pieces were broken off and missing in side , the safety tape around the camera was torn and stuck to styrofoam. I returned it and ordered another one, well #2 arrives and the first thing I notice on the back of the box right above the UPC code someone took a knife and cut something out, I do not know what or if something is above that UPC code? I opened the box besides it being dusty on the outside, well the four thin round pieces of cardboard that slide ontop of the motors that say remove me 3 out of the 4 were not on the motor , find it hard they fell off being its a hard molded styrofoam that is snug and hold this in place. Also the gimble safety tape is torn .