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Typhoon H crash

Joined
Jul 7, 2018
Messages
37
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3
Age
20
Hello!
I recently had a drone crash and this is what happened, I put a fully charged battery and started the drone, all of the sudden it went erratic and shot upward at a very high speed and hit a tree which was 50 feet high and after damage fell straight down. The drone had no control with the controller. Three motor arms have broke, the camera (CGO3+) is broken, 4 propeller also broke. Would I be able to call yuneec for a replacement? Also what was the problem?
Here is the telemetry.
Thanks
 

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