Thanks for sharing your experience. I finally found this place after severely crashing my drone, and helps pass the time while I figure out what I want to do. Looks like I'm going to need two A drone arms, a new landing gear leg, a new propellor set, a new gimbal, and maybe a new camera. The camera looks like it can be put back together, so I might be able to save on that; otherwise, I'm thinking it might be easier to get a new one without the controller and use this one for parts. Fortunately, I just reviewed some other products at Vertigo Drones, so I have a 5% discount waiting for me when I go back.
This was a flyaway. First flight with my RealSense Module add-on, and I lost camera and then radio control after putting it into home mode to bring it back to me. Re-established connection right before the tree, and tried to jump it, but it smacked into a high branch and got stuck (and had to get an arborist to retrieve it).
Couple related questions for the experts...does home mode disable the collision detection of the RealSense module? Or why wouldn't it have tried to avoid the tree? Who would you call to help retrieve a drone stuck in a 50' tree? I had to call 5 arborists to find one that would do it, and he wasn't too happy about it (and charged me an exorbitant fee)...but city hall and the fire department couldn't help me, so I felt I was stuck.