Hello everyone! i'm new to the forum and new to drone flying. I'm posting here in the hope that my story is not a unique one.
The short version of my story is that my new Typhoon H crash landed itself my very first time using it.
I don't know what happened, and that's where I'm hoping other, more knowledgeable people can help. I was in a big open field, I had it in the sky above me and a short distance away. I got a message telling me that the battery was low and that flight would be limited to 60 meters or feet (I forget which) and just a brief few moments later, while trying to get the controls oriented to bring it back in for a landing, it started it's descent automatically. (Sidebar: the battery reading in the top left corner of the controller's screen - is that the drone's battery level or the controller's?)
I know that these things will land themselves when the battery gets low and that's what I thought was happening when the landing gear came down on it's own and the drone started lowering itself. The ground that it landed on was not quite level, but also not any kind of steep hill. More like a slight incline. The drone hit the ground with the landing gear down, bounced off the ground like a basketball, went backwards up the incline, and when I got to it I saw the damage - all six propellers were broken and the gimbal had busted right off.
I've included pictures of the broken gimbal in the hope that someone can provide info about getting it fixed - I live in Toronto, which is a big city. Is this the kind of thing a local drone shop could likely fix or would this have to be sent to Yuneec? Their website support section says that their authorized service centers are in Australia and China, I would think there's at least got to be one in the U.S.?
And the other thing I'm hoping someone can tell me is if this sounds like a freak occurence or if this kind of rough landing is to be expected. Using the control stick, I landed the craft safely twice before this crash landing. I didn't hit a tree, it wasn't inclement weather, and it didn't seem like the drone was coming down any faster than it did when I had landed it previously.
Have you ever seen or done something like this? Does it come down faster when it's landing itself than when I'm holding the control stick all the way down?
Thank you in advance to anyone who can offer feedback!
The short version of my story is that my new Typhoon H crash landed itself my very first time using it.
I don't know what happened, and that's where I'm hoping other, more knowledgeable people can help. I was in a big open field, I had it in the sky above me and a short distance away. I got a message telling me that the battery was low and that flight would be limited to 60 meters or feet (I forget which) and just a brief few moments later, while trying to get the controls oriented to bring it back in for a landing, it started it's descent automatically. (Sidebar: the battery reading in the top left corner of the controller's screen - is that the drone's battery level or the controller's?)
I know that these things will land themselves when the battery gets low and that's what I thought was happening when the landing gear came down on it's own and the drone started lowering itself. The ground that it landed on was not quite level, but also not any kind of steep hill. More like a slight incline. The drone hit the ground with the landing gear down, bounced off the ground like a basketball, went backwards up the incline, and when I got to it I saw the damage - all six propellers were broken and the gimbal had busted right off.
I've included pictures of the broken gimbal in the hope that someone can provide info about getting it fixed - I live in Toronto, which is a big city. Is this the kind of thing a local drone shop could likely fix or would this have to be sent to Yuneec? Their website support section says that their authorized service centers are in Australia and China, I would think there's at least got to be one in the U.S.?
And the other thing I'm hoping someone can tell me is if this sounds like a freak occurence or if this kind of rough landing is to be expected. Using the control stick, I landed the craft safely twice before this crash landing. I didn't hit a tree, it wasn't inclement weather, and it didn't seem like the drone was coming down any faster than it did when I had landed it previously.
Have you ever seen or done something like this? Does it come down faster when it's landing itself than when I'm holding the control stick all the way down?
Thank you in advance to anyone who can offer feedback!
