PatR
Premium Pilot
DCJ,
The road has been long snd painful, but the Chinese are slowly learning that being a customer based company pays off in the long run. It wasn’t until the 3DR Solo was released that DJI initiated improvements in their service policies, and they did that only because people were buying 3DR and Yuneec based heavily on vastly better customer service. They have been working to make it better ever since, and I’m certain their CEO has fought and screamed over the changes every step of the way.
The road has been long snd painful, but the Chinese are slowly learning that being a customer based company pays off in the long run. It wasn’t until the 3DR Solo was released that DJI initiated improvements in their service policies, and they did that only because people were buying 3DR and Yuneec based heavily on vastly better customer service. They have been working to make it better ever since, and I’m certain their CEO has fought and screamed over the changes every step of the way.