Q500+ throwing four different tones

[Siber6]

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Tone code loop:
-
-
- - - - - -
- - - -
Please See Video for lights and audio
Cannot bind to 1st gen controller
-Motor error enter 5 rotor mode land immediately
1) Controller on than bird
2) Flight settings then Ok
3) bind model SR12S_13942
4) tilt bird forward two times
5) Aaaand nothing
I’m new to this forum thanks for having me and thank you in advance for any help you can provide.

 

[WTFDproject]

....thanks for having me and thank you in advance for any help you can provide.

Welcome to the Forum:

Has the Q500 ever flown successfully on the carbon fiber frame and using your controller?

Some of the description sounds sort of like you're already bound and just have a bad motor/ESC. Either way, we need to do some troubleshooting to determine the problem.

There are two diagnostics you can use to get an idea of the issue:
Q500 GUI :
Connect the Q500 to the Q500 Gui on your PC using the dongle that should have come with the original kit. The GUI will tell you if any sensors are preventing a bind. There is also a motor test routine to check the motors/ESCs. Let us know if you are not familiar with setup and use of the GUI.

Use the Binding Verification Document:
The guidance was written for an ST10 but will work the same for the ST12. The verification is not just "binding instructions". It is a verification of the MANY hidden clues in the binding process. The purpose is to identify abnormal conditions that are preventing a successful bind and to identify the exact point the binding process is failing. That information can assist in determining the best course to remedy the problem.
You will need to perform every step up to the point the verification does not match what you see. Do not skip any steps. Every step must be performed. Even the steps you have no doubt are already in the correct condition. After some preparation steps, the verification falls into a routine of directing an action, then verifying the correct response to the action. When you reach a verification step that does not match what you see, or if you are unsure if it matches, STOP. Report the step number back to the forum, and what you actually saw at that step. We can then go from there.
Q500 to ST10 Binding Verification

 

[Siber6]

Welcome to the Forum:

Has the Q500 ever flown successfully on the carbon fiber frame and using your controller?

Some of the description sounds sort of like you're already bound and just have a bad motor/ESC. Either way, we need to do some troubleshooting to determine the problem.

There are two diagnostics you can use to get an idea of the issue:
Q500 GUI :
Connect the Q500 to the Q500 Gui on your PC using the dongle that should have come with the original kit. The GUI will tell you if any sensors are preventing a bind. There is also a motor test routine to check the motors/ESCs. Let us know if you are not familiar with setup and use of the GUI.

Use the Binding Verification Document:
The guidance was written for an ST10 but will work the same for the ST12. The verification is not just "binding instructions". It is a verification of the MANY hidden clues in the binding process. The purpose is to identify abnormal conditions that are preventing a successful bind and to identify the exact point the binding process is failing. That information can assist in determining the best course to remedy the problem.
You will need to perform every step up to the point the verification does not match what you see. Do not skip any steps. Every step must be performed. Even the steps you have no doubt are already in the correct condition. After some preparation steps, the verification falls into a routine of directing an action, then verifying the correct response to the action. When you reach a verification step that does not match what you see, or if you are unsure if it matches, STOP. Report the step number back to the forum, and what you actually saw at that step. We can then go from there.
Q500 to ST10 Binding Verification

Thats great information Ill look for the dongle tool I have it somewhere, its been awhile since Ive used the GUI does it work on iOS as well?

 

[h-elsner]

does it work on iOS as well?

No. There are two version: Windows and MAC-OS (I guess an older version because GUI is from 2014 or earlier).

If you get the 5-rotor error message than the drone is already bound.
What is a 1st gen controller? ST10 without plus?

 

[Siber6]

No. There are two version: Windows and MAC-OS (I guess an older version because GUI is from 2014 or earlier).

If you get the 5-rotor error message than the drone is already bound.
What is a 1st gen controller? ST10 without plus?

I have a older laptop I think itll be perfect, thank you!

 

[WTFDproject]

Is these a GUI download I can get without a subscription or is it in the dongle I dont remember? Sorry for being such a Noob. lol

This directory has copies of the Q500 GUI for Windows and for MAC. Let me know if the link does not work.

Dropbox

www.dropbox.com

 

[Siber6]

ESC 2Failed
Is #2 and #4 motors in the wrong place should I switch them?

 

[WTFDproject]

ESC 2Failed
Is #2 and #4 motors in the wrong place should I switch them?

You don't have to switch them. You can use the ESC assignment button to reassign the existing locations to be identified as the correct location for that ESC/Motor. Just be sure the existing motors have the correct threaded prop mount for that position.

 

[Siber6]

This directory has copies of the Q500 GUI for Windows and for MAC. Let me know if the link does not work.

Dropbox

www.dropbox.com

It was a broken wire. Its all good with motors and calibration, all I need to do is put it back together bind and hopefully fly it for the first time on this frame. Thanks again for the input and stering me in the right direction, Ill keep you all posted on the flight.

 

[Siber6]

Update I have no idea why I can’t bind it to the controller kinda puzzling me? See video for a better idea I’m stumped

 

[WTFDproject]

It was a broken wire. Its all good with motors and calibration, all I need to do is put it back together bind and hopefully fly it for the first time on this frame. Thanks again for the input and stering me in the right direction, Ill keep you all posted on the flight.

"...Its all good with motors and calibration..."
Is everything "green" on the GUI now?

Update I have no idea why I can’t bind it to the controller kinda puzzling me? See video for a better idea I’m stumped

"Update I have no idea why I can’t bind it to the controller kinda puzzling me?"
Are you saying you ran all the way through the binding verification and found no discrepancies?

"...See video for a better idea I’m stumped.."
If the rear LED is still flashing red as shown in the video, one of two things should be true:
1.) Something on the GUI is not green.
2.) The drone is already bound and the flight mode switch is in "Return to Home" position.