Hello Fellow Yuneec Pilot!
Join our free Yuneec community and remove this annoying banner!
Sign up

Typhoon H crash

Joined
Jul 7, 2018
Messages
37
Reaction score
3
Age
21
Hello!
I recently had a drone crash and this is what happened, I put a fully charged battery and started the drone, all of the sudden it went erratic and shot upward at a very high speed and hit a tree which was 50 feet high and after damage fell straight down. The drone had no control with the controller. Three motor arms have broke, the camera (CGO3+) is broken, 4 propeller also broke. Would I be able to call yuneec for a replacement? Also what was the problem?
Here is the telemetry.
Thanks
 

Attachments

Joined
May 10, 2017
Messages
663
Reaction score
76
Age
44
Location
Glasgow
Is their a chance your left stick could be sticky and gave it throttle call yuneec and make them aware that you will be sending it back under warranty if it in the UK you do not need a RMA and you get a answer from the UK yuneec as I have heard guys having a hard time to speak to anyone from the USA side of it
 
Joined
Jul 7, 2018
Messages
37
Reaction score
3
Age
21
Nope everything on controller is perfectly fine. I will definitely contact them but I dont know if they will repair my drone under a manufacturer warranty.
Thanks
 
Joined
May 10, 2017
Messages
663
Reaction score
76
Age
44
Location
Glasgow
Well if it's not human error and a software fault I dont see why not let us know how u get on someone should be along to check your telemetry I can't do it or I would have done it for you but their is way more experienced guys on here that will have a look for you
 
Joined
Jul 7, 2018
Messages
37
Reaction score
3
Age
21
Ok thanks for your help, will wait for she one to check the telemetry.
 
Joined
Jan 1, 2017
Messages
76
Reaction score
33
Age
67
Location
East Sussex, U.K.
Ok thanks for your help, will wait for she one to check the telemetry.
From the telemetry log, it appears that after you started the motors, you were in Smart mode and then switched to Return To Home mode. The aircraft obeyed this command by trying to rise up to the RTH height but at 8 metres up the motors went into Emergency shutdown and the aircraft fell to ground. This presumably is when it met the tree.
Please be aware that when taking off in Smart mode, you need to be at least 8 metres away from the aircraft to provide the safety zone and it is inadvisable to use Smart mode so close to trees.
To check if there was a problem with the controller, you would need to post the logs from the ST16.
Hope this makes the situation a little clearer.
 

Steve Carr

Missed Approach
Staff member
Premium Pilot
Joined
Dec 15, 2015
Messages
6,968
Reaction score
3,367
Location
Bessemer, MI
I see pretty much the same thing. However, contact Yuneec and let them decide if there was a problem. They will send you instructions on how to submit the entire flightlog file. Go to this page and click on Contact Support. Then select Live Chat. It's best to do this early in the morning when they open.

Yuneec USA | Support

As Dilly notes, do a careful preflight check before you press Big Red to start the motors. Check all the switches and your location carefully.
 
Joined
Jul 7, 2018
Messages
37
Reaction score
3
Age
21
Thanks alot, I did what you have instructed me to do. Hopefully I can get it fixed ASAP. Thanks again.
 
  • Like
Reactions: Steve Carr

New Threads

Members online

Forum statistics

Threads
17,150
Messages
200,447
Members
19,826
Latest member
zotlar