A question for for you guys that have or have had the Venom Charger model 0698. It looks like this
I am on my 3rd charger. It was replaced twice by Venom because the charging cycle will not engage properly. The batteries have to be repeatedly inserted, sometimes slamming hard, to get them to engage charging. And even then they disengage before charging is anywhere close to complete. The first 2 went out within months and were covered by warranty. This 3rd one is a little over a year and Venom says no more. They are willing to sell me a 4th unit at 70% of retail which would be $178. They are telling me that they have not have this issue with other people. I don't believe that and though I'd ask if anyone has had similar issues. All 3 of mine did the exact same thing. I told Venom that I would poll the number one Typhoon H forum and just see. I love the concept of the charger but my confidence is not high to pony up another $178 unless I find I'm the only one. I am not abusive with any of my equipment so this is a puzzler for me. Thank you in advance for your response
I am on my 3rd charger. It was replaced twice by Venom because the charging cycle will not engage properly. The batteries have to be repeatedly inserted, sometimes slamming hard, to get them to engage charging. And even then they disengage before charging is anywhere close to complete. The first 2 went out within months and were covered by warranty. This 3rd one is a little over a year and Venom says no more. They are willing to sell me a 4th unit at 70% of retail which would be $178. They are telling me that they have not have this issue with other people. I don't believe that and though I'd ask if anyone has had similar issues. All 3 of mine did the exact same thing. I told Venom that I would poll the number one Typhoon H forum and just see. I love the concept of the charger but my confidence is not high to pony up another $178 unless I find I'm the only one. I am not abusive with any of my equipment so this is a puzzler for me. Thank you in advance for your response