If you're planning to buy a brand new Q500, check your country Yuneec's tech support. I live in US on East Coast and Yuneec tech support is located in West Coast and they are no longer providing tech supporting to Q500. I bought Q500 4k new back in 2016 and two years later it crashed into the roof (my fault, didn't have my eye glasses on) and it need a new motor/ESC so I put away for couple of years until last fall (October 2020). I bought a new motor/ESC from eBay, got it installed but kept getting error on ST10 controller and could not get the drone to start so I put it away again. Until recently, I did some research through YouTube and found that I need a GUI diagnostic software to reset the motor error which suppose to be available for download from Yuneec website but all download firmware upgrade and GUI diagnostic for Q500 were no longer available for download. I created service request through Yuneec Tech Support website at least twice, received confirm email response both times that will get back to you but never got any response through email or a phone call after that. Made phone call several times, got same person every time and advised that tech support will call you right back, never got any call back. So I gave up. Yuneec tech support is totally suck especially with older model drone. A few months ago, I came across this YuneecPilots forum website and found someone posted the link for GUI diagnostic software for Q500. Got it download and installed on my PC and connected to Q500 drone and be able to reset the motor. Now I no longer having any error but the drone still won't start. ST10 controller connected successfully and shows no sign of any error and have all satellites needed. Up until now I still couldn't get my drone to start.Hi all.
Can anyone advise me if the Q500 4K is still worth buying? I live in the UK so also wondering if spare parts are still out there.
After experiencing with their tech support, my suggest to you is, don't spend $500-$600 on Q500 new drone even preowned one $200-$300. It's not worth it. If you crashed one and can't fix it yourself, good luck finding help with Yuneec tech support. You may get help but it is going to cost you arms and legs. Besides, It is too big and bulky to pack in backpack or for travel. I was going to buy a Mantis Q but with my experiencing with Yaneec's tech support, I stay away from their products. If you want to have a drone to enjoy flying, takes good picture and recording video and easy for travelling, get a foldable drone. My next drone would be DJI Mini 2 which coast around $450 in US. It has the most highest rating in Amazon.
Hope this help.