So my flying career with a Parrot, it suddenly quit mid air and was dead, thinking that their support would get it fixed. After 8 weeks of them wanting more and more information about the damage i gave up. Someone told me about the mantis q, how good it was. On the first flight it went haywire and crashed. damaged the camera at the same time the on switch on the hand control became depressed, how i have no idea. Yuneec had a great return form to send it back. never heard anything from them, and the product status page said received. Never updated. auto talk to a support agent you either have online chat, they are never available or arrange a phone conversation at a certain time. The rep was rude when i talked to them on the status. Any how i found the repair place phone number and called them they replied that we have sent you you an repair bill. I never saw it. But they were quick at resending it. But somehow Yuneec said not warranty, bs. Poor design of parts is what caused the damage. So i am in conversation with KAV and getting the warranty thing to cover it. One thing i noticed on the bill if you do not pay within 24 hours it’s now ours.
I love flying drones, but the industry does not have great support for its customers being rude is not on. I wish i knew the Big Bosses email love to give him an earfull
I love flying drones, but the industry does not have great support for its customers being rude is not on. I wish i knew the Big Bosses email love to give him an earfull