Yuneec YES Extended Warranties and Crash Forgiveness

[Bert2006]

We apologize if the announcement caused any confusion. For the next 90 days these plans can be added to any H or Breeze purchased after 8/8/2016. Plans purchased for any product that was purchased prior to the announcement will start on the day pf purchase. After 11/8/2017 plans must be purchased within 90 days of your drone purchase. These plans will have a start date that matches the drone purchase date.

If both plans are purchased you can use both discounts. Only one at a time can be applied to a drone purchase. You could receive 20% off one drone purchase and 30% off another.

Hope this helps clear things up

Are these plans only available to US customers or are they open to Canadian customers also?

 

[stevieC]

Warranty's and crash forgiveness are great but at this time my Typhoon H has been in the shop for a bit over a month and may be up to another month waiting on parts. From what I am hearing Yuneec can't get parts to the repair partners. The shop has quite a few drones like mine just setting gathering dust. I would gladly shell out for crash forgiveness but I expect some better service. I could have chosen a comparable DJI unit but was willing to give Yuneec a shot at my hard earned money. Just a bit skeptical of a newly formed warranty program after dealing with inability to follow through with timely repairs.

 

[sibelius]

Warranty's and crash forgiveness are great but at this time my Typhoon H has been in the shop for a bit over a month and may be up to another month waiting on parts. From what I am hearing Yuneec can't get parts to the repair partners. The shop has quite a few drones like mine just setting gathering dust. I would gladly shell out for crash forgiveness but I expect some better service. I could have chosen a comparable DJI unit but was willing to give Yuneec a shot at my hard earned money. Just a bit skeptical of a newly formed warranty program after dealing with inability to follow through with timely repairs.

I'm in the same boat. My H has sat for a month, waiting for parts. It's getting very frustrating.

 

[sibelius]

I'm in the same boat. My H has sat for a month, waiting for parts. It's getting very frustrating.

I got an email from the service center, saying the parts have arrived and they should have it fixed and tested in 3-5 days.

 

[sibelius]

We apologize if the announcement caused any confusion. For the next 90 days these plans can be added to any H or Breeze purchased after 8/8/2016. Plans purchased for any product that was purchased prior to the announcement will start on the day pf purchase. After 11/8/2017 plans must be purchased within 90 days of your drone purchase. These plans will have a start date that matches the drone purchase date.

If both plans are purchased you can use both discounts. Only one at a time can be applied to a drone purchase. You could receive 20% off one drone purchase and 30% off another.

Hope this helps clear things up

Hey Gunny - thanks for providing some clarification on the service plans.

Just to be clear - if I bought my H before 8/8/16 . . . the plan would begin the date of purchase, so that means the 1 year plan would not be available as it would have already expired. However, if I bought the two year plan, would I have the coverage for two years from my original purchase date? e.g., I bought the H on June 1, 2016 - if I bought the 2 year plan now, would I have coverage until June 1, 2018 or is the 2 year plan simply not available?

 

[stevieC]

I got an email from the service center, saying the parts have arrived and they should have it fixed and tested in 3-5 days.

Dang, that sounds like good news for you. I hope they get my parts soon. I was really wanting that thing back to put up in the air during the eclipse. Oh well.
I think they're waiting on cam parts for mine. Maybe Monday I'll get a call though I'm not going to hold my breath.

 

[Eagle's Eye Video]

Warranty's and crash forgiveness are great but at this time my Typhoon H has been in the shop for a bit over a month and may be up to another month waiting on parts. From what I am hearing Yuneec can't get parts to the repair partners. The shop has quite a few drones like mine just setting gathering dust. I would gladly shell out for crash forgiveness but I expect some better service. I could have chosen a comparable DJI unit but was willing to give Yuneec a shot at my hard earned money. Just a bit skeptical of a newly formed warranty program after dealing with inability to follow through with timely repairs.

IMO, after waiting for over 2 months for a warranty repair to be completed, I would pay a fee for guaranteed
expedited repair turnaround before I would purchase an extended warranty.

 

[RaeThrills]

here we go again .. all us early adopters ( beta testers ) lol .. i bought my H the day it was released so that means i can not buy this plain .....

they just keep screwing the people who helped them succeed ..

I waited to get another big drone. My last big one was a blade 350 qx 2. It took me awhile to trust a uas to do most of the adjustments. I'm glad I started then got most of my crashes out of me. You bought yours a year ago and if your still flying then you don't need crash forgiveness. You can fly the H pretty well by now. I have purchased many things as soon as they came out only to be burned by a better more advance model. Suxx but it's the way the world likes to operate. If it makes you feel better I was in my local hobby shop and they had the H pro for 1,899.99. There is a price drop all over and they aren't changing theirs.