Yes, the camera shows up on the menu that's all.I assume your camera is a CGo3?
Does the camera show up on the bind menu?
Do you get any messages when you try to bind?
This link is to an overall bind verification for the Q500 series. The camera bind is a part of it. It is a very tedious document, but it has led several to success where the normal process has failed. Even if it does not succeed, it often tells us where the problem is, and gives a much better place to start looking.
Binding Verification - ST10+ / Q500