Just trying to establish if it was his fault, then it wouldn't of been there since December. And therefore running Yuneec down is not really the main problem.
RUMOR - Yuneec Making Changes
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PatR
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arruntus
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I don't understand so much fuss. By far the US delegation was the one that lost much of Yuneec's credibility. The chaos has been impressive and almost always provoked from that office. The most veterans in this forum have experienced it in the first person. I even think it's good news, at least with the staff that was there before. In fact I think that they have tried to correct the situation and the result may have been that they see no solution and will close (if true).
It was not normal that from Yuneec Germany or from Yuneec UK they would say one thing and from Yuneec USA everything backwards, always announcing things that the rest of the delegations had to deny. I, at least, is the feeling I've always had.
Good luck to the workers who have worked on this project in the USA, but when it can't be, it can't be.
The fact that the offices are closed does not mean that the technical service and distribution will not continue, simply that they will not have people in charge with responsibilities and that it will be directed from Europe, surely from the German delegation.
All this is my assumptions and my opinion, but that we have one thing clear, if this serves to make the service and information that comes to us clear and concise, as if they close all and open them elsewhere. What really matters to us is that they give us good service, that we have the spare parts available and that the H520 evolves as it deserves, which has been promised to us from the beginning.
It was not normal that from Yuneec Germany or from Yuneec UK they would say one thing and from Yuneec USA everything backwards, always announcing things that the rest of the delegations had to deny. I, at least, is the feeling I've always had.
Good luck to the workers who have worked on this project in the USA, but when it can't be, it can't be.
The fact that the offices are closed does not mean that the technical service and distribution will not continue, simply that they will not have people in charge with responsibilities and that it will be directed from Europe, surely from the German delegation.
All this is my assumptions and my opinion, but that we have one thing clear, if this serves to make the service and information that comes to us clear and concise, as if they close all and open them elsewhere. What really matters to us is that they give us good service, that we have the spare parts available and that the H520 evolves as it deserves, which has been promised to us from the beginning.
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Just read through all of this.? . . . . .Meh, this kind of thing has happened with Yuneec US before, right? Didn't they got rid of a lot of staff in 2017 and since then brought out new products and somehow kept a reasonably tolerant level of customer support going here in the US. I don't think we have anything to worry about, seems to be typical Yuneec style (pun intended) 'business as usual'.
Just got off the phone with Yuneec earlier today. The rumor is false. Never believe anything on face book. Also saw on Yuneec's USA web site they are looking for a new Commercial Marketing guy, a Order Support Specialist and a Technical Customer Support to be based in California. Don't sound like they shutting down to me.
My 2 ¢
My 2 ¢
PatR
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Steve would be great for the tech support position. Moving to California, as bad as the taxes are, would still give him a more favorable tax status. Job security is a bit questionable though.
As for the commercial side, Yuneec needs to develop something that can carry more weight and provide flexibility. Got that message from an outfit that had been looking at their wares.
As for the commercial side, Yuneec needs to develop something that can carry more weight and provide flexibility. Got that message from an outfit that had been looking at their wares.
A rebuild of the 920 with high eff motors and ESC's. Yuneec does an excellent job with those designs. That is a high end market that has potential.
Which Steve? I can do all of that sitting right here. Not moving is one of my favorite activities.
PatR
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I like the way you think[emoji106]
If the 920 had a PX4 they might have been all over it even with its size. Cheap and easy to adapt. Neither the 520 or H Plus has the lift capacity to handle heavier payloads with more mission diversity.
The 920 offers much that would be competitive in the inspection market, with the ability to carry optics far superior to the E90 and E50. Better still, the market is seeking such a rig as one would better suit the current work flows. However, it would have to possess waypoint flight planning without first having to fly the mission.
There’s lots of room in pricing structure as what’s currently being used ends up a $20k+ package. If they were serious about their commercial account development that would be an excellent start.
If the 920 had a PX4 they might have been all over it even with its size. Cheap and easy to adapt. Neither the 520 or H Plus has the lift capacity to handle heavier payloads with more mission diversity.
The 920 offers much that would be competitive in the inspection market, with the ability to carry optics far superior to the E90 and E50. Better still, the market is seeking such a rig as one would better suit the current work flows. However, it would have to possess waypoint flight planning without first having to fly the mission.
There’s lots of room in pricing structure as what’s currently being used ends up a $20k+ package. If they were serious about their commercial account development that would be an excellent start.
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FlushVision
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A couple of years ago Yuneec's CS was one of the best in the consumer drone industry. Indeed, if you look back on historical threads from a couple of years ago this would be apparent. However, no one can deny that, as far as the U.S. market is concerned, their CS has declined if more recent posts on the subject are anything to go by. It must be said, though, that CS in the U.K. doesn't seem to have slipped so much and Yuneec CS this side of the pond still remains pretty good.Now, this is really a scary rumor since in my opinion, Yuneec has the worst customer service I have ever encountered. My drone with only 2 hours of flight time has been at National Radio since the end of December, and they still don't seem to know the problem. All I get is a run around from both NR and Yuneec. Very dissatisfied customer here.
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Those that are in tech support should by all means have experience in flying drones and some minor repair.
Once you come on board with Yuneec as tech support, they should give each individual Yuneec drones to fly and repair.
and as far as a looking for a new Commercial Marketing Professional, I would definitely put in my resume.
However, I'm waiting to here from another company.
I'm coming out of retirement like @PatR.
Once you come on board with Yuneec as tech support, they should give each individual Yuneec drones to fly and repair.
and as far as a looking for a new Commercial Marketing Professional, I would definitely put in my resume.
However, I'm waiting to here from another company.
I'm coming out of retirement like @PatR.
I’m sure he meant you Steve C! You have owned and worked with several different Yuneec aircraft.
What they really need is a tech center in the Eastern half of the US so we don’t have to wait until midday to have accessibility to tech support. Techs also need to have access to true tech data on the various systems and a direct line to the engineering and design staff to relay customer needs and a faster path to resolution when bugs/system failures crop up. It is a path of continuous improvement in product and customer satisfaction.
PatR
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AH-1G,
Yuneec’s selection of all personnel should be drone centric, including management. I can tell you first hand that filling management positions with the usual crop of business management degrees wastes a year or more of time and money bringing them up to a semi competent level of understanding of drones and the needs of their customers. In that time the technology and market will have moved well beyond where it was when they were hired, forcing them to play catch up. In effect, the first year of their employment is spent making mistakes from lack of equipment/market comprehension with another year lost correcting their mistakes. Both the company and customers pay a high price for their initial ignorance.
Regarding another post, I was referencing Steve Carr.
Yuneec’s selection of all personnel should be drone centric, including management. I can tell you first hand that filling management positions with the usual crop of business management degrees wastes a year or more of time and money bringing them up to a semi competent level of understanding of drones and the needs of their customers. In that time the technology and market will have moved well beyond where it was when they were hired, forcing them to play catch up. In effect, the first year of their employment is spent making mistakes from lack of equipment/market comprehension with another year lost correcting their mistakes. Both the company and customers pay a high price for their initial ignorance.
Regarding another post, I was referencing Steve Carr.
Word I have received is that some restructuring of the US offices was decided on several weeks ago to provide more efficient Customer Support for the US. I have to believe my source and hope that these changes will bring about a better customer experience in the USA as well as elsewhere in the global market.
There are other new products in the pipeline so Yuneec is not giving up the ghost as of yet.
There are other new products in the pipeline so Yuneec is not giving up the ghost as of yet.
Do they not have a training school on site?
VIDEO: Yuneec hosts demonstration day for DSR members
Attendees had access to hands on experience and were shown how the drone could fly efficiently if one of the six props broke down.
www.commercialdroneprofessional.com
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My 0.02,
As consumers of a high end electronic product with a finite lifespan our only concern should be what the next four year window is for the specific product we're using. After that it's an obsolete product.
I had a 3DR, thought it was the banana split for drones! Where's consumer level 3DR gear now? Wouldn't trade any of my H's for a 3DR. Let's really reach back old heads, anybody want an Atari computer? The point is, as consumers we can't lock into one brand (with the exception of NOT willing to step into the DJI pond again). Tech advancement in general is doubling every year. As tech changes so do the industry leaders and so must we.
Good riddance to my old 3DR. Adios Inspire 1. Hello to my wonderful H. Excited to see what the next company offers up.
As consumers of a high end electronic product with a finite lifespan our only concern should be what the next four year window is for the specific product we're using. After that it's an obsolete product.
I had a 3DR, thought it was the banana split for drones! Where's consumer level 3DR gear now? Wouldn't trade any of my H's for a 3DR. Let's really reach back old heads, anybody want an Atari computer? The point is, as consumers we can't lock into one brand (with the exception of NOT willing to step into the DJI pond again). Tech advancement in general is doubling every year. As tech changes so do the industry leaders and so must we.
Good riddance to my old 3DR. Adios Inspire 1. Hello to my wonderful H. Excited to see what the next company offers up.
PatR
Premium Pilot
Actually, both the H, H Plus, and 580 are inferior to a 3DR X8. The only advantage with the Yuneec product is having a view screen built into a transmitter.
, I feel you and I understand where you're coming from I would like to purchase a Yuneec h this would be my third drone I have their Endeavor the first drone that I purchased was the blade chroma a combination of Horizon Hobby and unique and I liked it it is very good and I know that everything as you said gets obsolete but for a beginner as I am it is a very good drone now my second drone is the Xiaomi MI which competes with the DJI mavic Pro it doesn't have side sensors although it doesn't have side sensors the camera is what I think a lot better
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