PatR
Premium Pilot
Couple of points here. One is the mention of a warranty ending 6 months ago. Second is bought the H last year. Anyone with an H knows that Yuneec extended warranties for the H from 6 months to 1 year at one point last year. So his H had to have been bought the year before last.
There's absolutely no debate that some H cameras were delivered with the lens improperly positioned, which caused a significant focus issue at one edge of the frame or another. That was referenced in many early posts referencing the H shortly after it was released. There's also quite a few posts where the owners contacted Yuneec shortly after discovering that condition and received an RMA to send it in for warranty correction. Why would someone wait until after a 1 year warranty expired to inform Yuneec of a problem that had to have been present from day one? Is it possible the owner worked with the lens himself after the warranty expired, causing loss of focus, and then attempted to get Yuneec to deal with it as a product deficiency?
As for not shooting 4k quality video, the H most certainly does shoot good 4k video. The bit rate is lower than the P3 Pro but unless your doing high level work that difference will not be of great concern. Perhaps his video isn't as sharp and crisp as he thinks it should be but sharpness is something the user can change themselves, if they want to. There have been numerous threads and posts referencing alteration on the CGO-3's sharpness settings. Then again, perhaps the users post processing software or play back equipment is not up to rendering 4k video and like so many others he is blaming the camera for deficiencies of equipment not associated with the H.
There's mention of contacting Yuneec about the lens prior to a warranty expiration but no proof of such contact. The only Yuneec response provides reference to a lack of previous contact. Yuneec C.S. sends an e-mail to the caller after conclusion of issues discussed in calls to customer service, and those e-mails make reference of the topic discussed. Where are those e-mails from the alleged earlier contacts?
Sure, DJI has really great hardware, but hey don't provide firmware upgrades that increase functionality. Their firmware upgrades correct issues with defective software or add more company control of their systems. if you want to upgrade a DJI product you have to buy the next release in line. Stable firmware does not need to be upgraded because there is nothing wrong with it. People that think they deserve a continuous stream of new features with a consumer drone platform approaching two years of age are simply among the group that expect something for nothing. That's certainly not the way it works with DJI as they supersede their latest release with another every 6 to 8 months. if you want the latest features available with the new release, even if that release is in the same class as your model, tough luck as you get to but the new model and put the one you bought 6 months ago on the shelf.
There's absolutely no debate that some H cameras were delivered with the lens improperly positioned, which caused a significant focus issue at one edge of the frame or another. That was referenced in many early posts referencing the H shortly after it was released. There's also quite a few posts where the owners contacted Yuneec shortly after discovering that condition and received an RMA to send it in for warranty correction. Why would someone wait until after a 1 year warranty expired to inform Yuneec of a problem that had to have been present from day one? Is it possible the owner worked with the lens himself after the warranty expired, causing loss of focus, and then attempted to get Yuneec to deal with it as a product deficiency?
As for not shooting 4k quality video, the H most certainly does shoot good 4k video. The bit rate is lower than the P3 Pro but unless your doing high level work that difference will not be of great concern. Perhaps his video isn't as sharp and crisp as he thinks it should be but sharpness is something the user can change themselves, if they want to. There have been numerous threads and posts referencing alteration on the CGO-3's sharpness settings. Then again, perhaps the users post processing software or play back equipment is not up to rendering 4k video and like so many others he is blaming the camera for deficiencies of equipment not associated with the H.
There's mention of contacting Yuneec about the lens prior to a warranty expiration but no proof of such contact. The only Yuneec response provides reference to a lack of previous contact. Yuneec C.S. sends an e-mail to the caller after conclusion of issues discussed in calls to customer service, and those e-mails make reference of the topic discussed. Where are those e-mails from the alleged earlier contacts?
Sure, DJI has really great hardware, but hey don't provide firmware upgrades that increase functionality. Their firmware upgrades correct issues with defective software or add more company control of their systems. if you want to upgrade a DJI product you have to buy the next release in line. Stable firmware does not need to be upgraded because there is nothing wrong with it. People that think they deserve a continuous stream of new features with a consumer drone platform approaching two years of age are simply among the group that expect something for nothing. That's certainly not the way it works with DJI as they supersede their latest release with another every 6 to 8 months. if you want the latest features available with the new release, even if that release is in the same class as your model, tough luck as you get to but the new model and put the one you bought 6 months ago on the shelf.