Like many of you, I came to Yuneec by way of DJI, as I owned a Phantom 3 Pro. When Yuneec initially announced the Typhoon H, I was quite impressed. After watching the videos from the 2016 CES, those impressions grew. Finally, after reading more than a few pre-release reviews, I was hooked, and made plans to purchase the Typhoon H…once I could sell my Phantom 3 Pro. Unfortunately, once received, those impressions sadly sank, as I immediately began to experience several problems. Thankfully, most problems were quickly resolved through the first several software & firmware updates. Unfortunately, two of the biggest problems – sub-par video resolution quality, and poor image quality due to a lens that was never properly focused. The supposed 4K camera couldn’t even produce 1080p level resolution…it was closer to 720p, if that. As for focus, many have turned to 3rd-party businesses, such as Carolina Dronz, to correctly focus our CGO3+ lenses. However, the lack of support these past six months…and now information that Yuneec is dropping support for the Typhoon H…is the last straw.
My fellow Typhoon H owners, we deserve better than how Yuneec has treated us. First, they announced a product that, in reality, never lived up to the promises they made. Next, there were constant delays in getting the product into the hands of consumers. Moving forward, few of the modules/upgrades they said would be available ever made it into production. And, finally, they are releasing the “sequel” to the Typhoon H, and have dropped support on a product that has been out less than two years (and should have at least a few more years of life).
That being said, I’ve sent a very “interesting” email to Yuneec, in hopes that they might be willing to offer some sort of resolution to owners of the pre-Typhoon H Plus (especially those of us who own the 1st-gen unit, with the original 2-antenna ST16). Due to the email’s length, I will refrain from posting it here. However, I wanted those reading this to not only know they are not alone in their frustrations against Yuneec, but that there are those who are willing to take some sort of stand against Yuneec. When (or if) they reply, I will post (possibly a shortened version, depending on its length) it here. Until then, keep flying.