- Joined
- Feb 28, 2017
- Messages
- 14
- Reaction score
- 7
- Age
- 32
Hello all,
I just bought my Typhoon H Pro kit a little under a month ago from best buy. First and foremost i LOVE this drone. My first drone ever and I no doubt made the right choice after many months of research. It pains me to post about this not even a month after purchase but I need help with this issue.
Recently in the last couple weeks I have noticed when the Typhoon H hits 14.3v and the first battery warning appears my drone becomes very unstable and erratic. If the control are totally left alone at the time of first battery warning the H will start "toilet bowling" as I have seen it referred to on here. It will also rapidly raise in altitude as well as drop in swift random movements. It makes it nearly impossible to land the craft without incident. Prior to this issue I had not updated any firmware on the ST16 nor the bird itself. I left it as it came firmware and all. I have seen many people on these forums post about this issue but usually to no resolve as far as I know. I have also seen that people are experiencing these issues even earlier at 14.7v and 14.5v.
I started noticing a few days ago that the H would start slightly drifting after a maneuver for a few feet before it would catch itself and stay in place well before any battery warnings. I uploaded telemetry of several flights to exmaps. I have noticed when the battery warning hits I get a compass calibration error and that is when the erratic behavior begins. I also have noticed the telemetry indicates the drone is never recorded landing at the same altitude it took off from. I take off and land on my driveway and my driveway is level. I flew last night and the telemetry thinks I landed 5.8m (20ft.) above where I took off from. I am starting to think the H either loses GPS at the point of low battery altogether or is completely disoriented.
I finally contacted Yuneec. Customer support told me to update firmware on the both the controller and H, recalibrate the compass and accelerometer and try again. Last night I updated everything, recalibrated the compass north, and also recalibrated the accelerometer on a flat and level surface (my kitchen floor - I even used a level to verify). I took the H out - flew around until the battery was around 14.5v. I then hovered it in front of me until the first battery warning. As soon as the warning hit the H became unstable as usual and started toilet bowling. Fortunately is had just snowed here and I was able to not so gracefully land without consequence on the extra cusion.
I have emailed Yuneec and explained to them the problem still persists - I have read numerous posts on the forums of people who have had this problem, sent the bird to Yuneec (paying shipping costs) only to wait 3 months for it to come back and still experience the same problem. I do not want to fall victim to the same situation.
So A: I am looking to see if anyone has actually been able to trace this problem to it's roots indefinitely -because customer support has "never heard of this happening before" (yeah right) which leaves me pretty skeptical about them performing a successful fix or B: returning to Best Buy for a return before my month is up and can no longer return. I understand Yuneec does not do refunds. Really love this drone, it's features and styling go a long way for me and would most definitely like to keep it but I do expect a level of reliability. I do not use it for commercial work, filming or any sort of photography. I just simply like flying it around for fun. I need it to take off, fly and land. At this point I am missing the latter.
Any help is appreciated thank you.
-Steve
I just bought my Typhoon H Pro kit a little under a month ago from best buy. First and foremost i LOVE this drone. My first drone ever and I no doubt made the right choice after many months of research. It pains me to post about this not even a month after purchase but I need help with this issue.
Recently in the last couple weeks I have noticed when the Typhoon H hits 14.3v and the first battery warning appears my drone becomes very unstable and erratic. If the control are totally left alone at the time of first battery warning the H will start "toilet bowling" as I have seen it referred to on here. It will also rapidly raise in altitude as well as drop in swift random movements. It makes it nearly impossible to land the craft without incident. Prior to this issue I had not updated any firmware on the ST16 nor the bird itself. I left it as it came firmware and all. I have seen many people on these forums post about this issue but usually to no resolve as far as I know. I have also seen that people are experiencing these issues even earlier at 14.7v and 14.5v.
I started noticing a few days ago that the H would start slightly drifting after a maneuver for a few feet before it would catch itself and stay in place well before any battery warnings. I uploaded telemetry of several flights to exmaps. I have noticed when the battery warning hits I get a compass calibration error and that is when the erratic behavior begins. I also have noticed the telemetry indicates the drone is never recorded landing at the same altitude it took off from. I take off and land on my driveway and my driveway is level. I flew last night and the telemetry thinks I landed 5.8m (20ft.) above where I took off from. I am starting to think the H either loses GPS at the point of low battery altogether or is completely disoriented.
I finally contacted Yuneec. Customer support told me to update firmware on the both the controller and H, recalibrate the compass and accelerometer and try again. Last night I updated everything, recalibrated the compass north, and also recalibrated the accelerometer on a flat and level surface (my kitchen floor - I even used a level to verify). I took the H out - flew around until the battery was around 14.5v. I then hovered it in front of me until the first battery warning. As soon as the warning hit the H became unstable as usual and started toilet bowling. Fortunately is had just snowed here and I was able to not so gracefully land without consequence on the extra cusion.
I have emailed Yuneec and explained to them the problem still persists - I have read numerous posts on the forums of people who have had this problem, sent the bird to Yuneec (paying shipping costs) only to wait 3 months for it to come back and still experience the same problem. I do not want to fall victim to the same situation.
So A: I am looking to see if anyone has actually been able to trace this problem to it's roots indefinitely -because customer support has "never heard of this happening before" (yeah right) which leaves me pretty skeptical about them performing a successful fix or B: returning to Best Buy for a return before my month is up and can no longer return. I understand Yuneec does not do refunds. Really love this drone, it's features and styling go a long way for me and would most definitely like to keep it but I do expect a level of reliability. I do not use it for commercial work, filming or any sort of photography. I just simply like flying it around for fun. I need it to take off, fly and land. At this point I am missing the latter.
Any help is appreciated thank you.
-Steve